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SMARTILLUMI Inc


Privacy Policy

Term of Use

Shipping Policy

Refunds & Exchanges

Warranty


Warranty

30-Day Money-Back Guarantee for Any Reason


You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.



18-Month Warranty for Quality-Related Issues


● Requests within country of purchase


We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 20 days of purchase.


● Requests from outside country of purchase


We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer.


● Requests for orders shipped internationally


We will take care of all quality-related issues with a FULL REFUND including any return shipping costs. This includes purchases shipped overseas from your county via Amazon or eBay.



For purchases made through other retailers:


Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.


Unauthorized reselling of our products is strictly prohibited.



   2017-3-11

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Copyright © 2017 SMARTILLUMI Inc


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